Top 6 responsibilities a leader has towards his team

Anukumar Ramesh, Marketing Director, Concur Technologies, talks about a leader’s role in building a great team. By Satyaki Sarkar

Over the last 20 years Anukumar Ramesh has worked in various functions across sales, marketing and service, and has honed his expertise in enterprise, channel, and consumer business. At Concur, as a Marketing head he is closely involved in forecasting changes and demand to create solutions Concur can provide. His time at Microsoft, Wipro Infotech and Zip Telecom, have given him an in-depth understanding of the importance of efficient leadership. Here, he talks to us about the important responsibilities a leader has to fulfil.

1. Setting clear goals
“In any organisation a leader must know the goal or number that he wants to achieve, whether it’s chasing after a million dollars of profit or capturing a certain percent of market share, for example. Once he has that in mind, he can work backwards and decide the kind of support system he needs, be it in the frontline with sales, the backend with marketing, or services implementation, etc. At the end of the day, he must ensure that he is taking the right steps to push his team’s progress towards that goal without letting their efforts go to waste. Each function has a limitation as well, so it is very important for the team to have a clear idea of the end goals and how to achieve them.”

2. Choosing the right person for the job
“A big problem that many organisations face nowadays is that even after having its targets and goals set, the path to achieving them seems murky, as the employees assigned to it aren’t able to perform. This is where choosing the right person for the job comes into play. While setting your plan and forming goals, you must also decide who is best suited for each of the roles that are involved. At the end of the day, your employees are there to work and enjoy what they do. So if you choose the team based on the job role in mind, you will find that it gets done a lot easier. Having a person do something he’s good at is guaranteed to bring you success as he is the best person for the job.”

3. Fostering collaboration within the team
“It is very important that a team work together as one entity. Just like it is imperative for both hands to be able to work together on something without taking separate actions on their own, it is vital that all members of your team are on the same page. It has to be a seamless process so that what you are informing your digital engine and what it is doing are one and the same. Only when each and every part of the team works in tandem with each other can you have a guaranteed success rate.”

4. Avoid micromanaging
“Once you have hired the right people who are capable of doing their job, and they are aware of the goals in mind, you must let them do what they want to do. Even if there are failures and mistakes, a good leader should encourage the learning process and try to teach them how to not repeat that mistake. Instead, if you try to punish them, restrict their freedom, and constantly nit-pick about what their doing, not only will your employees become demotivated, there also won’t be any scope for excellence or improvement either. It is critical that you encourage them to learn, weigh the mistakes on the basis of their severity, and make them want to avoid disappointing you again of their own volition.”

5. Offer opportunities for self-development
“Each and every person on a team has a different set of strengths and weaknesses. So it is very important for a leader to understand what an individual is best at doing, and find ways to mould and develop his strengths, as well as give him various opportunities within the organisation. Whatever the role of an employee may be, it falls upon the leader to identify the parts of his job he is really good at, and try and encourage that to the best of his capacity.”

6. Developing future leaders
“A leader needs to invest in his team. So he needs to chalk out career paths for each and every member, and push them towards performing better. The best leaders are those who are created within the company. So it is important to give your team members the exposure, guidance, and mentorship to help them move ahead on their path. Opportunities need to be created for their improvement and they need to be encouraged to take those opportunities, while bolstering their confidence.” 

Categories:   Lifestyle, Work Buzz


  • Posted: April 1, 2017 05:35


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